Windows 7: Frequently Asked Questions
1. Is this a full product or an upgrade from a previous version of Windows?
At present in the EU, all versions of Windows 7 (Home Premium, Professional and Ultimate) are the full product. This means that to install Windows 7, you do not need any previous version of Windows installed on your computer.
This version of Windows 7 is also suitable for upgrading from Windows Vista; however, Microsoft UK is recommending that Vista users perform a custom (clean) installation. That means you will need to back up all of your files and settings, install the operating system, then re-install your files, settings and programs. (This also applies if you are running earlier versions of Windows such as XP.) Be sure to check out Amazon's great selection of external storage devices in our electronics store that will assist you in this process.
4. Does Windows 7 come with a Web Browser?
The latest information available is that all editions of Windows 7 will include the Internet Explorer 8 web browser, pre-installed for immediate access to the internet. Should you wish to use an alternative browser, simply access the internet using Internet Explorer 8 and then download the browser of your choice. Please note: This information is subject to change. Amazon.co.uk will continue to update this page as and when further information becomes available.
5. Will I receive a 32-bit or 64-bit version of Windows 7?
Windows 7 Home Premium and Windows 7 Professional both ship with 32-bit and 64-bit discs.
7. What can I do to ensure I get my copy of Windows 7 as quickly as possible?
Please check that your credit/debit card details are correct and up to date and that your card doesn't expire before the end of October 2009, as we only charge your card when we start shipping your items.